Frequently asked questions

MyPokerCaptain is a web app for running live poker tournaments: clock, blind structure, players and rebuys, seating and tables, payouts, cash desk and league. It works in the browser with nothing to install, and keeps working without internet.

Yes, the Free plan costs nothing with no time limit: one active tournament, 9 players at one table in a Sit & Go, the clock and blind structure. Paid plans range from €7.99 to €47.99 per month, tax included, with a 14-day trial and no credit card.

Yes. It is a web app: it opens in the browser of a Windows PC, a Mac, a tablet or a phone. On a computer, Chrome and Edge can also install it as an app in its own window, though you do not need to.

Yes. The director's device runs and reopens without a network, as long as the app has been opened once online on that device: the clock, eliminations and cash desk carry on, everything is saved on the device, then sent to the server as soon as the connection is back, without reloading the page. With the Casino plan, a TV plugged into that same device via HDMI follows the clock without internet. A smart TV, another computer and the players' phones do need a connection.

About four minutes to set up a complete blind structure from a template (Deepstack, Turbo, Sit & Go, Satellite). A structure saved as a template can then be reused in one click.

MyPokerCaptain covers the clock, seating and table balancing, payouts, the cash desk, leagues and multi-day events. Unlike The Tournament Director, which installs on a Windows PC, it runs in the browser of any device, and it keeps working without internet. Importing Tournament Director files is planned, not available yet.

Yes, with the Casino plan (€47.99 per month): Day 1 flights, bag & tag, Day 2 seat draw and final day, and a PDF report of each Day emailed to its players.

No. MyPokerCaptain runs in the browser, on a computer, tablet or phone. On a computer, Chrome and Edge can also install it as an app, though you do not need to. The room screen shows on a TV plugged in via HDMI or on a smart TV.

Nothing stops. On the director’s device, the clock, eliminations and cash desk carry on, everything is saved on the device, and the app reopens even without a network, as long as it has been opened once online on that device. When the connection is back, everything is sent to the server without reloading the page. A TV plugged into that device via HDMI follows the clock without internet (Casino plan); screens opened on other devices keep the clock but freeze the player count and prize pool, and PDF reports wait for the network.

Yes. No credit card is required. At the end of the trial, you choose a plan or stay on the free plan, without being billed automatically.

Yes. Start from one of our templates — Deepstack, Turbo, Sit & Go, Satellite — or enter your structure level by level, then save it as a reusable template.

Up to 1 200 players per tournament. The free plan handles one active tournament; from Home Games up, tournaments are unlimited, and from Club up, up to 4 clocks can share a screen.

Yes: a QR code shown on the room screen opens live blinds, time remaining, standings and payouts, with no app to install.

Yes. Upgrading is immediate, downgrading takes effect at the end of the period. Tournaments in progress are never interrupted.

With a hosting provider located in the European Union, backed up continuously. You can export your club's entire history at any time.